PSCU partners with Javelin Strategy & Research to release faster payments white paper
The Credit Unions’ Guide to Faster Payments” helps prepare credit unions for payments modernization
ST. PETERSBURG, FL (September 16, 2019) — Faster payments have been evolving in the United States and around the world for years with different approaches. As recent efforts focus on instant payments, a new report by Javelin Strategy & Research helps credit unions better understand the complexity of these new payments and guides them through practical steps as they consider their faster payments strategies. The white paper, “The Credit Unions’ Guide to Faster Payments,” was published in conjunction with PSCU.
“As payment modernization continues to gain momentum, credit unions can and should have a seat at the table,” said Vladimir Jovanovic, manager, Innovation at PSCU. “Faster payment methods are accessible to credit unions, with more options becoming available in the near future. The time is now for credit unions to build definitive plans to go to market with these new payment methods, focusing on the needs of current and future members.”
The white paper discusses the classification of faster payments, payments modernization, use cases and international trends, while also sharing insights into credit union membership and approaches to adoption. It addresses the importance of debit card usage, age demographics and the adoption of new payments and technologies. Fraud is also addressed as an important component of any faster payments strategy. The report highlights other key aspects to adoption including:
- Extending faster payments beyond bill payment and P2P activities
- Journey mapping and the aspects of organizational involvement in developing and supporting a faster payments strategy
- Adoption of the required fraud solutions capabilities to support faster payments
- Organizational standards and accountability and ownership
- Continuous monitoring of the member experience
- Planning for the needs for future membership
- Creating an adoption plan and a roadmap to success
According to the white paper, there are three ways faster, real-time and instant merchant payments will be seen within the credit union membership: disbursements, bill payment and mobile payments. Disbursements represent the most immediate impact, with mobile payments gradually being adopted.
The use cases for faster payments are expansive. Depending on their charter and focus, credit unions can easily identify practical implications of modernized payment methods. Modernizing bill payment, person-to-person (P2P) payments and merchant payments will be the primary drivers of change for credit unions, as the speed of payment and ease of transacting with a debit product will appeal to many members. While the faster payments ecosystem is still evolving, credit unions should be prepared for the future of payments.
Click here to download “The Credits Unions’ Guide to Faster Payments.”
About PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.
