PSCU’s Advisors Plus expands with launch of Business Intelligence
David Ross hired to oversee new product offering
ST. PETERSBURG, FL (September 18, 2017) — PSCU – the nation’s leading CUSO – has announced an addition to its suite of Advisors Plus® product offerings. Credit unions can partner with Advisors Plus consultants to help meet their business challenges and grow utilizing the new Business Intelligence suite of services. PSCU has hired David Ross as Vice President of Business Intelligence to lead the effort.
The new Business Intelligence suite will offer access to industry analytics and benchmarking statistics alongside PSCU-specific advanced transactional data. The resulting insights will allow participating Member-Owners to predict member behavior and trends and enable more informed decision-making.
“Advisors Plus is a vital business unit critical in propelling PSCU’s growth as part of our long-term strategic plan,” said Glynn Frechette, SVP of Advisors Plus. “The addition of Business Intelligence to Advisors Plus’ existing offerings will allow us to deliver an enhanced value proposition to PSCU Member-Owners.”
Advisors Plus was founded in 2004 with a mission of helping credit unions meet their financial and business challenges and grow. It originally worked with PSCU Member-Owners to build lines of business including checking, credit cards and contact center operations and eventually expanded its expertise to include predictive analytics, risk analysis, branch training and social media. Advisors Plus has most recently focused on providing consulting on portfolio performance, as well as marketing services and business-to-consumer marketing campaign execution.
David Ross will join the team of 40+ Advisors Plus consultants later this month as the head of Business Intelligence. Ross has spent the past 18 years working in a wide variety of data science and analytic roles. Most recently, he was responsible for global fraud analytics strategy and execution at Citi, a position that required working with countries around the world to implement best-in-class analytics tools, as well as selecting multiple scoring models to reduce losses while simultaneously improving the customer experience. Prior to that, he was Assistant Vice President of the Card Services/Analytics division at Partners Federal Credit Union (Burbank, Calif.). Before his time there, Ross established an analytics department for credit and debit card fraud prevention as the Director of Card Analytics for FIS, during which time his team was responsible for mitigating fraud for over 135 million card transactions per month.
“David’s unique combination of experience with a top FI issuer, a credit union and a payments processor makes him an ideal fit to run Business Intelligence for us,” added Frechette. “His diverse experience will be an asset to the Advisors Plus team of experts as they engage with our Member-Owners who constantly strive to serve the needs of their own membership.”
About PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.
