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PSCU’s collections company rebrands to TriVerity

ST. PETERSBURG, FL (November 1, 2021) — CU Recovery, a PSCU company, has announced a new name. The full-service collections agency will now be known as TriVerity, a name that embodies the mission and core values of the organization.

Following a comprehensive rebranding process, “TriVerity” was selected as the new name by an integrated team that included members from PSCU and CU Recovery. “Tri” speaks to third-party collections, while “Verity” refers to a true principle or belief of fundamental importance.

TriVerity (formerly known as CU Recovery) is dedicated to maximizing recoveries on charged-off loans for financial institutions. For more than 30 years, the company has worked with financial institution accountholders to resolve their debts, while keeping a close pulse on economic indicators, business and credit cycles, and changes in the regulatory environment. Earlier this year, the company announced a record-breaking month in recoveries for its more than 850 financial institution clients by collecting over $3 million in charged-off debt in March.

“While the brand identity may have changed, our mission, core values and commitment to our clients remains the same. As we continue to navigate an unpredictable economic landscape, we want financial institutions and their accountholders to know they can put their trust in us now and in the future,” said Jack Lynch, chief risk officer at PSCU and president at TriVerity. “The transformation truly reflects what the brand represents: Trust. Transparency. Together.”

In addition to TriVerity, The Loan Service Center provides staffing solutions for financial institution collection departments to minimize losses on their delinquent active loan portfolio. For more information, visit TriVerity.com


About PSCU

PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.

About TriVerity and The Loan Service Center

TriVerity, a PSCU company, is a full-service collection agency managing non-performing and charged-off loans with a comprehensive menu of third-party collection services. Since 1990, TriVerity has worked with over 2,700 financial institutions nationwide and is a leading industry expert for financial institution collections of all loan types. The Loan Service Center provides first-party collection services to minimize loan loss by managing early-stage delinquency. The Loan Service Center’s agents work under the direction of financial institution collection departments to follow procedures, while its broad spectrum of collection resources and training programs help financial institutions manage and mitigate loan delinquency rates.

Contacts

Bill Prichard, APR, Director, Public Relations
PSCU/Co-op Solutions
(909) 532-9416 or Bill.Prichard@coop.org

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