Publix Employees Federal Credit Union inks contract with Dark Matter Technologies to modernize mortgage operations

Empower combines intelligent process automation with all-in-one functionality to expeditiously process loans with minimal lender intervention. Using a method referred to as “exception-based processing,” Empower works behind the scenes to make originating mortgage loans easier, faster and more efficient for lenders and the borrowers they serve.

“Dark Matter aims to become the invisible backbone behind its clients’ mission-critical operations by providing credit unions with scalable, next-generation mortgage automation that enhances their members’ experience,” said Bob Brandt, managing director of sales at Dark Matter.

Headquartered in Lakeland, Florida, Publix Employees Federal Credit Union (PEFCU) is a member-owned co-operative that was founded in 1957 to meet the needs of Publix Super Markets associates and their family members.

“We’re here to offer our members exceptional, convenient and innovative financial options throughout all phases of their life,” said Jeremiah Kossen, PEFCU’s President and CEO. "Our contract with Dark Matter will help us remain committed to giving them an efficient and seamless home buying experience."

Dark Matter is a member of the American Credit Union Mortgage Association (ACUMA), an organization dedicated to helping credit unions optimize their real estate financing services. Brandt and the entire Dark Matter team have been working closely with credit unions across the country to demonstrate how Empower and other Dark Matter technologies can improve workflows and bolster the bottom line.