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Raiz Federal Credit Union launches leading-edge digital banking platform

It’s a new era for credit unions and Raiz is leading the way

EL PASO, TX (July 25, 2023) — Raiz Federal Credit Union is redefining the way its members manage their finances with their leading-edge digital banking platform that was released on Tuesday, July 25, 2023. The upgraded system was developed with a focus on the enhancement of user experience. In addition to the platform’s easy-to-use account management, and sleek design, Raiz members can benefit from the integrated financial wellness tools that allow them to track progress on saving goals, monitor spending, view credit scores, fight fraud with card management, integrate external accounts, and receive the answers they need with an on-the-go virtual financial assistant named Archie.

Raiz celebrates the success of a smooth transition into their upgraded system that took over 18 months of configuration. Raiz President and CEO, Max Villaronga shares his sentiment, “Our team’s unwavering dedication to excellence and our members’ financial well-being has been truly inspiring. This milestone marks a significant step forward in our journey to provide top-notch financial services, and I couldn’t be prouder of our team’s collective effort. The new digital banking platform is a testament to our shared vision of empowering our members to achieve their goals with confidence.”

The new digital banking platform can be experienced online or via mobile app, now available for download in Google Play and Apple App Store. As members adjust to the new digital banking platform, Raiz FCU is committed to providing exceptional support and guidance. From July 25 to August 18, the credit union’s support services via online chat and phone will be available with extended hours from 8:00 am until 6:00 pm, Monday through Friday, with Saturday support hours remaining the same from 9:30 am until 12:30 pm.

Those interested in becoming a part of the digital banking revolution can easily open an account online. To learn more about Raiz Federal Credit Union and its new digital banking platform, visit www.raiz.us.


About Raiz Federal Credit Union

At Raiz (pronounced as "rise"), our members and strong, vibrant community inspire us daily. We share a passion for knowledge and the pursuit of growth, grounded in our heritage as El Paso Area Teachers Federal Credit Union (TFCU). Today, we guide members from many professions to focus on their goals and help them get here. We're proud of our roots in El Paso (since 1936) as we envision a bold path forward, leading the way with passion. With over 73,000+ members strong and $1 Billion in assets, we provide a full range of high-quality financial services at the great rates and low costs you can expect from a first-class credit union. Join us and experience the difference that comes from working with people who care. The meaning behind our name: Spanish for root and pronounced as raíz (en Espa ñol) or rise (in English), our new identity grows from our heritage in the community. Grounded in the roots of our beginning with teachers, sharing a passion for knowledge and pursuit of growth. We inspire our members and employees to feel connected to our future potential together. We are rising and inviting people to move forward with us.

Contacts

Ale Loeza | Marketing & PR Manager |
915-926-2698 | aloeza@raiz.us

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