Redwood Credit Union (RCU) recently promoted Fong Nguyen to Lending Operations Manager. In her new role, Nguyen will lead the lending operations team, responsible for loan documentation, funding, and servicing loans for RCU’s business, consumer, and mortgage lending channels.
Nguyen joined RCU in 2010 as a teller and has since taken on roles of increasing responsibility, moving to member service representative, consumer loan funder, SBA/commercial portfolio coordinator and specialist, assistant manager SBA/commercial portfolio analysis, and now lending operations manager.
“Fong’s role is one that supports members in a way they don’t always see, but is critical for excellent service,” says Jennifer Boyle, vice president of lending operations. “She ensures loans move swiftly through the documentation process and sees that they’re properly administered once funded. We know she’s highly skilled and we’re thrilled to have her lead this team.”
Nguyen has a Bachelor of Science degree in business administration, with a concentration in finance and a minor in economics from Sonoma State University.
Redwood Credit Union began offering business accounts and services in 2004 and introduced SBA lending in 2008. RCU is a preferred SBA lender in the North Bay and San Francisco. During the pandemic, the Credit Union secured SBA funding for more than 2,100 Paycheck Protection Program (PPP) loans, preserving more than 9,000 local jobs, and was ranked as the top credit union providing PPP loans in California.
Fong Nguyen