SODUS, NY (May 22, 2025) |
Reliant Credit Union is pleased to announce organizational changes that will enhance employee development and help the credit union achieve greater success for its members and its team.
“We’re proud to recognize the dedication and leadership within our team through these recent promotions,” said Pamela Heald, President & CEO of Reliant. “These changes recognize the strength and talent of our team while building a strong future together.”
Reliant’s current Chief Technology Officer, Mark Dennis, will be retiring in January 2026, after 25 years with the credit union. Mr. Dennis has been responsible for planning and executing significant changes regarding technology for Reliant’s members and employees. Trevor Lerkins, Vice President of Information Technology, has been promoted to Chief Technology Officer. Mr. Lerkins joined the credit union in 2017 and has held the positions of Information Systems Manager and Vice President of Information Technology. He will oversee the technology strategy for the credit union, ensuring security, efficiency, and innovation. Mr. Lerkins will also be responsible for aligning technology with the credit union's strategic priorities and member needs, while also evaluating emerging technologies to improve services and operational effectiveness.
Chris Cusack, Lead Systems Administrator, has been promoted to a new role, Application Services Manager. Mr. Cusack joined Reliant in 2018 and has held various roles in the IT department. He will oversee the application development area of the IT department with an emphasis on automation, data management, and system enhancements.
Barbara Adams, Training and Development Manager, has been promoted to Manager of HR and Employee Experience. Ms. Adams has been with Reliant for over 16 years and has held the roles of Member Service Center Manager and Training and Development Manager. She will be responsible for leadership development, employee engagement and overseeing employee relations, compensation, benefits and payroll.
Kate DeNeef, Recruiter, has been promoted to the role of Manager of Recruitment and Training. Ms. DeNeef joined Reliant in 2021 as the Recruiter. She will continue to oversee recruitment and take on the oversight of the training team.
