Royal Credit Union (Royal) and LemonadeLXP, a learning experience and digital adoption platform for financial institutions, have won Gold in the Best Advance in Emerging Learning Technology category at the 2021 Brandon Hall Group Excellence in Technology Awards. The Excellence Awards recognize the best organizations that have successfully deployed programs, strategies, and tools that have achieved measurable results.
Royal team members are currently using LemonadeLXP for both classroom instruction and to deliver training within the flow of work. The implementation of the program has led to an average knowledge increase of 35% amongst staff.
“LemonadeLXP provides a game-based platform that makes highly effective and engaging microlearning possible. The training delivered through Lemonade has increased our team members’ knowledge and skills, resulting in better service to our Members,” shared Tessa Maki, Training Solutions Specialist at Royal Credit Union. “Between the ease of content creation and the fact that we receive requests for more training on a regular basis, we’re pretty much living every training department’s dream.”
The Brandon Hall Group isn’t the only organization to recently recognize the success of Royal’s partnership with LemonadeLXP. In November, Royal was a finalist in Human Capital Innovation category at the BAI Global Innovation Awards, an awards program that celebrates new and innovative solutions in the financial services industry worldwide. Royal also received the CUNA ELLy Merit Award in eLearning at the Credit Union National Association Experience Learning Live! conference held in December. The CUNA ELLy Awards recognize and honor credit union staff who develop unique initiatives to drive progress in the credit union movement.