Royal Credit Union announces new Regional Director of Branch Operations

EAU CLAIRE, WI (January 14, 2022) — Royal Credit Union (Royal) announces the promotion of Emily Lau to Regional Director of Branch Operations. In this position, Lau is responsible for leading branch managers and their teams to achieve their strategic and growth goals and guiding operations of Royal’s offices in the Eau Claire, Chippewa Falls and Rice Lake communities.

Lau joined Royal in July 2010 as a Teller and progressed to Member Account Representative, Branch Team Lead, Branch Supervisor and most recently held the role of Branch Manager II of the Eau Claire South office. Lau has earned her Enhanced Financial Counseling Program Certificate, has completed Royal’s 2 year Exploring Leadership Program and is part of Royal Young Professionals.

Lau frequently helps at community events for Royal, attends meetings of the Chippewa Valley Chapter of the Wisconsin Credit Union League, and serves on a Chippewa Falls Chamber of Commerce Oktoberfest committee. Lau volunteers at Feed My People Food Bank, Adopt a Highway, and is a board member for Hillcrest PTO in Chippewa Falls.

About Royal Credit Union

Royal Credit Union is a federally insured credit union proudly serving over 250,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology built on a strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood. Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. Realtors in the state of Wisconsin or Minnesota are also eligible to join the credit union. Visit or call Royal Credit Union at 800-341-9911 for more information.


Melissa Janssen, CCUFC
Program Director of Community Relations
Royal Credit Union
200 Riverfront Terrace
Eau Claire, WI, 54703
715-450-0782 (mobile)
715-855-5428 (office)

More News