Sageworks connects to Salesforce.com™ CRM platform
RALEIGH, NC (February 19, 2018) — Sageworks, a Raleigh, N.C., headquartered firm that offers lending, credit risk and portfolio risk solutions to U.S. banks and credit unions launched an integration with the Salesforce.com, inc.™ customer relationship management (CRM) platform.
Institutions may be using this CRM for sales, service and marketing operations, and with the new integration with Sageworks, institutions can simplify information sharing between lending, credit and portfolio risk teams.
Users of the integration will now be able to:
Save time with data entry, while accessing information in a single view
Push loan prospects to underwriting within Sageworks
Integrate Sageworks data into Salesforce.com to give lenders information for better customer service
Give lenders and analysts dedicated, but connected views of customer and loan data
Send referrals across departments, including financial and loan data from Sageworks
This integration is, in part, made possible by Sageworks’ new API Network, which the company introduced in 2017. The API Network and now Salesforce CRM integration are means through which credit and lending departments at financial institutions can work together.
Information from Sageworks may include but is not limited to data on prospective and current borrowers, loan and deposit balances, payment history, etc.
“We typically see banks have to jump between programs for spreading, doc prep, the core, etc., and all that duplicative data entry is a drain on resources and responsiveness to borrowers,” explained Sageworks CEO Scott Ogle. “This integration, like the API Network, will cut down on that data entry and give banks the customization to bridge Sageworks with their CRM.”
Sageworks offers banks and credit unions lending, credit risk and portfolio risk software to efficiently grow and improve the borrower experience. By automating the life of the loan with Sageworks, bankers book commercial loans faster and reduce risk. Sageworks uniquely provides integrated solutions and industry expertise to more than 1,400 financial institutions that achieve an average 38% higher loan growth than peers. Visit www.sageworks.com to learn more.