Sandia Laboratory Federal Credit Union ($2.5B assets; 99,000 members) recently completed a core data processing conversion to Corelation Inc.’s KeyStone platform. The credit union migrated both its consumer and business core data, which were previously separated into standalone core systems, setting the stage for optimization of its operations and overall improvement of the member experience. As project manager and technical consultant, DaLand CUSO played a critical role in the success of this large and complex undertaking. The CUSO offers a unique combination of project managers, business analysts, developers, report writers and executive-level technologists.
“We were very confident in our selection of KeyStone, but wanted to augment our internal staff and expertise by partnering with a consulting company to bring rigor, best practices, and a proven methodology to the project,” said the credit union’s SVP/Chief Operations Officer, Rick Anderson. “A project of this size and complexity requires managing many concurrent threads during the course of the project. DaLand’s experience is based on not one, but many conversions.”
Anderson stated that because of DaLand’s extensive knowledge and experience, the credit union will actually get more out of the KeyStone platform than it might have otherwise. “DaLand helped us develop the platform further and created a number of customizations that will benefit our day-to-day operations,” he said.
He also noted that as part of the conversion, the credit union replaced 14 third-party vendors with nine new ones, and had to convert about 50 vendor relationships that the CU decided to retain. “We couldn’t have completed the conversion to the level of success that we did were it not for DaLand,” he concluded. “The whole conversion really went better than we ever expected.”