Service One Credit Union is proud to share that Matt Whalen has been promoted to the executive role of Chief Lending Officer. In this role Matt will continue to serve our members by having executive oversight of the lending operations and support functions.
Matt’s career is defined by over 25 years of banking experience, including his previous role as VP of Lending at Service One Credit Union. His expertise is anchored by professional designations, including Certified Mortgage Banker (CMB) and Accredited Mortgage Professional (AMP), as well as a credential in Business Law from Cornell University.
"At the end of the day, lending is about helping people move forward. Matt understands that responsibility and approaches it with both care and expertise. I’m confident he will continue to expand our ability to meet members where they are and help them reach their financial goals.” says Service One President and CEO Justin Morris.
Reflecting on his new role, Whalen emphasizes that his work is guided by the simple philosophy of people helping people. "Being part of the communities we serve, I see firsthand how important a fair and helpful financial partner can be," Whalen says. He highlights that his primary goal as Chief Lending Officer is to ensure Service One remains supportive of its members while championing lending solutions that help our members reach their financial goals. "I’m honored to serve an organization where ’To Serve Others’ isn't just a slogan—it’s how we operate every day."
Matt also enjoys exploring local historic sites and discovering new restaurants throughout the region.
