Seven Credit Unions Are Honored For Their Contributions To Shared Branching In 2010 At The FSCC Globe Awards
Contact: Micah J. Parker
Communications Manager, FSCC
(888) 372-2669 ext.1239
ONTARIO, CA – June 13, 2011 – FSCC (Financial Service Centers Cooperative, Inc.), the nation’s largest credit union shared branching network with over 6,500 network locations, conducted the FSCC Globe Awards at their Annual Shareholders’ Meeting held on June 10, 2011. During the presentation, FSCC recognized seven credit unions for their individual contributions to shared branching in 2010.
These awards are presented in two categories, “Exceptional Performance” and “Outstanding Service.” The first set of awards is presented for exceptional performance based on the core system of the FSCC Credit Union procession on the FSCC switch. To be considered for these awards, a credit union must be processing over 200,000 transactions annually. There were three different credit unions awarded recognition in this category during 2010, they are as follows:
EXCEPTIONAL PERFORMANCE –
Altura Credit Union – Acquirer Award
The online availability requirement to the FSCC Switch is 98.5 percent. Altura Credit Union averaged 100 percent over 2010, processing 314,274 transactions for guest members at 13 locations.
SAFE Credit Union – Issuer Award
The online approval requirement of issuer transactions processed by its members on shared branching is 90 percent. SAFE Credit Union averaged 100 percent, processing 213,512 transactions performed by its members on shared branching in 2010.
Affinity Federal Credit Union – Issuer Award
The online availability requirement to the FSCC Switch is 98.5 percent. Affinity Federal Credit Union averaged 99.9 percent, processing 416,092 transactions performed by its members on shared branching in 2010.
SAFE Credit Union – Issuer Award
The requirement for percent of denials due to downtime at the FSCC Switch is less than 5 percent denials. SAFE Credit Union averaged less than .10 percent, processing 213,512 transactions performed by its members on shared branching in 2010.
OUTSTANDING SERVICE –
The Outstanding Service Award is presented to an FSCC credit union that contributed to the success of shared branching in 2010 in an outstanding manner. There were four winners in this category during 2010, they are as follows:
Highest Transaction Volume Outlet Acquirer on the Network for 2010
This award was presented to Patelco Credit Union with 41 branches processed over 1.6 million guest members’ transactions in 2010.
Largest Deployer on USA Military Bases Overseas in 2010
This award was presented to Service Credit Union with 16 locations including two kiosks serving guest members in 2010.
Highest Transaction Volume Issuer on the Network for 2010
This award was presented to Digital Credit Union with 848,036 transactions processed by its members on shared branching in 2010.
Single Highest Transaction Volume Outlet on the Network in 2010
This award was presented to Arrowhead Credit Union’s Chino, California branch, which processed 184,763 guest members’ transactions in 2010.
PARTNER RECOGNITION AWARDS –
FSCC also recognized the contributions made by two of its partners providing services to credit union members using shared branching and custom services to credit unions participating on shared branching.
PSCU “Total Member Care” was awarded the Partner Recognition Award for their Call Center. The Call Center processed over 3.45 million transactions in 2010.
CU Wireless also received the Partner Recognition Award for the most innovative partner in 2010. Two examples of their innovative contributions were custom mobile text banking and MyCUAnywhere mobile text banking.
Sarah Canepa Bang, CEO/President of FSCC, who was present at the Awards ceremony, summed it up nicely in saying, “We congratulate all the winners of the 2010 Globe Awards. FSCC is more than just the sum of its parts due to credit unions and partners just like these. They make us shine, and we want to make sure that they receive the individual recognition they truly deserve.”
About FSCC (Financial Service Centers Cooperative, Inc.)
FSCC is the nation’s largest and most convenient credit union Shared Branching Network providing over 6,500 full service deposit-taking locations in all 50 states. FSCC can be summed up in three words: Connectivity, Continuity, and Convenience. Dedication to all three of these values inspired FSCC to create the Collaborative Innovation Model, or CIMple, bringing to the table a full suite of electronic and personal member service tools. FSCC is also the innovator behind 24/7 shared branching at more than 2,200 7-Eleven® Vcom® units. FSCC credit unions represent $144.8 billion in total assets and 12.2 million members. Since 1999, FSCC has returned over $15.5 million to its members through patronage dividends, rebates and return of capital. For more information, please visit http://www.fscc.com or call 888-372-2669 ext. 1236.