Seven financial institutions purchase FMSI solutions in late 2016 due to an increased industry focus on getting more from the branch

ATLANTA, GA (January 12, 2017) — FMSI, a Kronos company, and leading workforce optimization solution provider for banks and credit unions, announced today Service Credit Union, Suncoast Credit Union, Northeast Credit Union, The Park National Bank, GECU, Wings Financial Federal Credit Union and Neighbors Credit Union all adopted one or more of their award winning branch software solutions in late 2016. The seven institutions can now better maximize the value of their retail branch environments through powerful software.

“We’ve seen an increased interest from the industry around attaining a better understanding of the sales and service processes in the branch,” says Meredith Deen, Director Products & Services at Kronos. “Where in years past these same institutions relied on less structured branch process evaluations, they’re now focused on gathering more consistent and reliable performance management information like average labor costs per transaction, wait-times, assist times and cross-sell ratios—and our Omnix solution suite is exactly what they’re looking for.”

The FMSI Omnix suite of branch performance management applications empowers banks and credit unions of all sizes with software solutions specifically designed to increase productivity, sales and service in the retail banking space.

“Without the right business intelligence, most financial institutions are not equipped to make a thorough evaluation of branch performance levels,” says Deen. “FMSI has more than 25 years of experience helping banks and credit unions improve the productivity of their staffs through meaningful business intelligence. Our unique software-as-a-service solutions regularly reveal areas for better service, sales and productivity.”

About FMSI – A Kronos Company

Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, including: Omnix Staff Scheduler™, Omnix Interactive Dashboard™, Omnix Performance Analytics™, and Omnix Lobby Tracker™. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company's website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products. You can also quickly estimate your savings with FMSI’s Efficiency Calculator at

About Kronos Incorporated

Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® – and more than 40 million people in over 100 countries use Kronos every day. Visit Kronos: Workforce Innovation That Works™.


Chad Davis
Senior Vice President of Marketing

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