MEMPHIS, TN (December 3, 2013) -- Cornerstone Community Federal Credit Union selected the streamlined efficiency of NewSolutions by Share One as their top core processing choice after an extensive search for the right core system. The credit union’s core provider imposed the need to implement a conversion because the current system was being retired. After the credit union completed its search for a new system, NewSolutions by Share One was the top contender.
Ann Hood, President/CEO of the $346 million, 46,782 member, Lockport, New York, credit union said, “Since we knew we would be doing a conversion of some type, we felt a full review of the various credit union core processors was necessary in order to select the best product for our credit union.” She went on to detail that they reviewed and rated eight other core platforms, witnessed onsite demonstrations, made many reference calls, and conducted site visits to other credit unions before making the decision.
The credit union cited enhancements that will bring a definite improvement to their speed of member service and system efficiencies via the NewSolutions system including the new member sign-up module that allows a streamlined process which includes the appropriate third party interfaces already built into the program, the imaging system that is tightly integrated within the entire system, and the loan platform, which is not a separate module. This system allows the member service representative to move quickly and easily through typical service processes without ever having to leave the system.
“When you are making this type of change and commitment to a product, the vendor is a business partner. It is their product that helps us provide the necessary services to our members. When the product enhances the process that we use, our staff can concentrate on the member and not on how to do the process,” said Hood.
“We are so excited to have been selected by Cornerstone Community FCU,” said Don Conrad, SVP Sales, at Share One. “Our company has grown tremendously over the past decade and we credit that growth to the superior core system, NewSolutions, and our focus on excellent customer service,” said Conrad.
Share One, Inc., a CUSO operating out of Memphis, TN., is a leading developer of credit union core processing and serves an expanding client base of credit unions with assets ranging from $10 million to $1.5 billion. NewSolutions provides a full range of advanced features, including comprehensive support for consumer, mortgage, and commercial loans, a full suite of electronic services delivered via the Internet, a fully integrated, member-centric imaging system, and exceptional operational efficiency. For more information call 800-888-0766 or visit the company Web site at www.shareone.com.