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SilverCloud™ Releases a Free Report on Mobile App Usage across the Credit Union Market

Portsmouth, NH—October 25, 2011—SilverCloud™, the leader in online experience for Credit Unions, has released a free report on mobile application usage within credit unions in 2011.

While very much an informal survey, it is likely the most current and comprehensive compilation of mobile vendor usage available anywhere.

As the mobile device continues to become one of the world’s fastest growing technologies, SilverCloud™ is looking to uncover market trends and usage data within the credit union market. “We were looking to better understand how credit unions are responding to mobile demand and to help them capitalize on new opportunities within this channel. We soon realized the information we had gathered was useful for our credit unions too – so we are giving it back to them”, says Scott Cornell, CEO of SilverCloud™.

SilverCloud™ polled its customer base of 230 leading credit unions to better understand mobile usage and trends. Included in the most recent report is data from the following sample:

  • 140: the number of responding Credit Unions

  • $700,000,000 in average assets with 66,000 in average members:

SilverCloud™ has made a summarized survey publicly available to help keep credit unions informed of their marketplace and emerging trends. SilverCloud™ is also inviting Credit Unions employees and personnel to participate in the study by answering some key questions about their mobile efforts. The free report and ongoing study can be accessed at http://www.silvercloudinc.com/mobilesurvey.php.

About SilverCloud

SilverCloud™ empowers its clients to deliver the ultimate customer experience.  SilverCloud Breeze™ is a cross-channel platform that quickly and easily enables higher growth and lower costs – while delivering vastly better service.  SilverCloud™ was founded in 2001 and serves over 230 financial institutions. SilverCloud™ has a proven track record of delivering higher revenue and savings to its clients through its friendly cross channel self-service environment. For more information, please visit http://www.silvercloudinc.com .

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