MARBLE FALLS, Texas (November 18, 2021) |
SmartStep Solutions, the credit union industry’s premier Courtesy Pay provider, welcomes Lori Tuyo to their executive team as Senior Vice President.
In her new role, Lori will be working with the Client Relations team to further enhance the credit union experience from onboarding new clients to providing initial training and ongoing support. Additionally, she’ll develop new relationships for SmartStep Solutions as well as represent them at various national conferences and events.
She joins the team at SmartStep Solutions with 11 years of experience working with financial institutions, most recently with Data Systems of Texas, where she was in the Marketing Department and then a Regional Sales Director. As a seasoned credit union professional, she understands the needs and requirements of a credit union partner. This new position allows her to continue her work in an industry that she loves.
“Lori possesses an extensive knowledge of credit unions, and her enthusiasm to help them succeed clearly aligns with our values,” said Michael Brascom, CEO at SmartStep Solutions.
Lori has volunteered for years for the Antioch Community Church’s STARS Mentoring Project. She was a member of the Heart of Texas Fair Rodeo Committee, where she won the Rookie of the Year award. She resides in Texas with her two daughters, one who is a student at Tarleton State University, and the other who will be attending Campbell University.
“I’m thrilled about this new position to help credit unions fine-tune their Courtesy Pay programs, and I’m excited to be a part of the SmartStep Solutions team,” Lori said.
SmartStep Solutions specializes in helping credit unions modernize their Courtesy Pay programs, by offering a turn-key program with a compliance guarantee. Their initial remote implementation process is a modern solution that saves credit union clients time and money. They provide a program analysis, implementation, maintenance, internal policies and procedures, staff training, member disclosures, and marketing awareness campaigns as well as a dedicated Client Success Manager.
Lori Tuyo