Solutions in Finance Hires Industry Veteran to Manage Business and Consulting Services

Martha Willson, Director of Client Services
888-447-0324 x-114

Los Gatos, CA – January 26, 2011 – Lending and collections consulting firm, Solutions in Finance, is pleased to announce that industry veteran Michael Hales has joined the company as Senior Vice President of Business Services effective February 1, 2011. Hales is charged with managing the business services and consulting services for Solutions in Finance.

Hales has more than 25 years of experience in the financial services industry. He is a former partner with the Rochdale Group and president of Counter Intelligence Associates and is a leading credit union industry expert on business services and CUSO development.  Hales has helped hundreds of credit unions implement a full range of small business lending, deposit, merchant and business services such as payroll processing and remote deposit capture.

Hales has been the lead consultant in the creation of 15 multiple credit union owned MBL CUSOs in the United States and Puerto Rico.  He has been a member of the board of directors of the National Association of Credit Union Service Organizations (NACUSO) since 2005 and chairs the Association’s Business Services Advisory Board and NACUSO’s Governance Committee. Prior to his current credit union positions, Hales had an extensive career in commercial banking with Bank of America and Union Bank of California.

“We are incredibly pleased to have Michael Hales join our Solutions in Finance team,” states Bill Garcia, President and CEO for Solutions in Finance. “His experience in the financial services industry is extensive and we are looking to him to leverage this knowledge to help our clients streamline their operations when it comes to business services.”

About Solutions in Finance

Solutions in Finance, Inc. is a Los Gatos, CA-based consulting firm that provides services for financial institutions in business lending, consumer lending, indirect lending, mortgage lending, and collection operations. The firm assists clients to create, improve, and maintain sound lending practices with overall superior credit quality. Collections operations best practices applications are introduced with new and improved strategies and processes, and a focus on decreasing delinquency and charge offs, and increasing charge off recoveries. For more information, visit

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