Des Moines, IA (May 20, 2025) |
Space Coast Credit Union (SCCU) and Coviance announced a partnership that will work to enhance lending by elevating the borrower experience, accelerating loan origination, and simplifying operations and compliance management.
"We are thrilled with the results of our partnership with Coviance. Their innovative solutions have significantly reduced our Home Equity closing times, allowing us to serve our members more efficiently,” says Virginia Wilson, AVP Consumer Processing at SCCU. “The improvements in both member and team member satisfaction have been remarkable, and we couldn't be happier with the collaboration. Coviance has proven to be a great team to work with, consistently delivering exceptional support and working with us to create solutions tailored to our needs."
This partnership signifies SCCU’s commitment to enhancing the members’ overall experience. By integrating Coviance’s lending solutions, SCCU will provide its members with shortened service time and introduce user-friendly, self-serve options that make it easier for members to communicate with the SCCU team. The next phase of their partnership will debut a more robust, intuitive online application, giving members greater confidence in their products and a clearer understanding of what to expect from start to finish.
These upgrades translate directly into faster closings and a smoother overall experience for borrowers, while indirectly lowering operational costs for SCCU — enabling the credit union to reinvest in even better products and services down the line.