STCU expands branch network

Credit union announces plans for Airway Heights Branch, with branch in Latah Valley to open Monday.

SPOKANE, WA (July 27, 2016) — In another step to better serve members in a period of significant growth, STCU will open an Airway Heights Branch in 2017.

Construction of the STCU Airway Heights Branch will start this autumn at Hayford Crossing, at Hayford Road and U.S. Highway 2. West Partners LLC is the developer for the commercial development, which also includes Grocery Outlet, Dollar Tree and other retailers.

Similar in size to others built in recent years, the STCU Airway Heights Branch will be 3,800 square feet with a drive-through.

That’s just STCU’s latest branch-related announcement. In other news:

  • The STCU Qualchan Branch opens Monday. Longtime STCU employee Kate Bacon will manage the new branch, at 4233 S. Cheney-Spokane Road. An extensive remodeling project doubled the size of the former AmericanWest Bank building, and added four drive-through lanes.
  • The STCU Downtown Coeur d’Alene Branch will open in late 2016. Remodeling is underway to transform a former bank at 401 Front Ave., Suite 100.
  • The STCU Downtown Branch will move in October to a new location under construction on the street and skywalk levels of River Park Square, facing Wall Street. The Rocket Bakery will share space with STCU.

When those projects are completed, STCU will have 21 branch locations, including five in North Idaho, noted Tom Johnson, president and CEO. Branch visits are increasing, even as members conduct more and more transactions via online banking and the STCU mobile app.

“Members of all ages tell us they value the face-to-face interaction they receive at STCU branch locations,” Johnson said. “We have many members who know the names of employees at their favorite branch, and we deeply value those relationships.”

STCU membership has grown from 100,000 in 2011 to 156,000 today. The credit union has steadily increased its workforce to keep pace with growth while maintaining outstanding personal service. When its current openings are filled, STCU will have 600 employees, up from 500 in 2012.

Offering medical coverage, a generous 401(k) match, a tuition reimbursement program and other great benefits, those jobs are highly sought.

“Many of our employees applied for their jobs after getting to know STCU as members,” Johnson said. “Our human resources and training teams have been extremely busy welcoming new staff to our team.”

Because STCU is part of the Shared Branching Network, each new branch location also benefits members of other credit unions. (Locally, the network also includes Numerica, Global, Spokane Media Federal Credit Union, and others.) Those members can access their accounts and conduct basic transactions without paying fees at STCU branch locations and ATMs.

About STCU

Founded by educators in 1934, STCU has been voted the region’s best credit union for 16 consecutive years by readers of the Inlander newspaper. The credit union’s 246,000 members live in all 50 states, accessing their accounts through a network of nearly 30,000 surcharge-free ATMs nationwide, and through online banking and the STCU mobile app. STCU employees enjoy a full suite of benefits, including a generous 401(k) match, health insurance, in-house leadership training, tuition reimbursement, paid time off for volunteerism, and more.  


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