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Three Members 1st associates named Finalists in CrossState Credit Union Association contest

ENOLA, PA (May 8, 2024)Members 1st Federal Credit Union is excited to announce that three of  their associates have made it to the final round of CrossState Credit Union Association’s  CU Ambassador Contest. 

Rachel Paul, Administrative Assistant IV, has been named as one of the top three  finalists and will present her project on stage during the CrossState Connect Annual  Convention Awards Night on Monday, May 20 in Atlantic City, New Jersey. Paul’s  project demonstrates new and innovative ways Members 1st could serve non-native  English-speaking members. Lexxi Kiner, Digital Engagement Representative, and  Cassandra Rhodes, Customer Service Quality Assurance Specialist, were also named  finalists and included in the top ten. Kiner’s project focuses on new financial education  resources and initiatives and Rhodes’ project revolves around implementing in-person  seminars for our members to better educate them on our services. They will both  showcase their work and findings at the convention on the same day. 

To participate in the competition, each candidate submitted a detailed proposal  surrounding a credit-union-specific idea that could impact their credit union, community  or members. 

“Congratulations to Rachel, Lexxi, and Cassandra on reaching the final round of the CU  Ambassador Contest. Their innovative proposals exemplify Members 1st’s commitment  to serving our communities and members. We are proud to have such passionate  associates representing our credit union and are confident that their presentations will  inspire those attending the convention just as they have inspired us,” said Chad Adams,  Chief Relationship Officer for Members 1st. 

You can read more about the finalists and the competition here.


About Members 1st Federal Credit Union

Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with  nearly 600,000 members and $7 billion in assets. While its administrative headquarters is based  in Enola, PA, Members 1st serves its members and communities through its network of nearly  60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon,  Lehigh, Northampton, Perry and York counties, as well as its robust digital banking and call  center channels. To learn more about Members 1st, visit members1st.org or follow us on  Facebook, Instagram, LinkedIn and X.

Contacts

Courtney McFarland,
Communications Manager
(717) 829-3776
mcfarlandc@members1st.org

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