TRUE Community Credit Union celebrates grand opening of newest branch

The new location features new technology to enhance the member experience

JACKSON, MI (October 20, 2023) — TRUE Community Credit Union is thrilled to announce the grand opening of its newest branch located at 1309 W Parnall Road in Jackson. Members and staff celebrated with a ribbon cutting on Wednesday, followed by snacks and refreshments. The TRUECCU team will continue to celebrate the grand opening through Friday, October 27.

With over 2,500 square feet of space, the new branch interior offers more opportunities for in-person interaction and features four drive-thru lanes equipped with enhanced technology, ensuring quick and efficient service for members on the go.

“We are beyond excited to open our newest branch on Parnall Road,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “This expansion allows us to better serve our members in the Jackson community by providing them with a modern and convenient credit union experience, as well as additional products and services. We are committed to delivering exceptional service and meeting the needs of our members as we cultivate legacy-defining moments with each interaction.”

One of the highlights of the new branch is the introduction of TRUE Connect ATM/ITMs. These state-of-the-art machines provide 24/7 access for self-service transactions, such as deposits, withdrawals, and balance inquiries, just like a traditional ATM. Additionally, during business hours, members have the unique opportunity to connect with a TRUECCU teller via video, offering a personalized and interactive experience.

The grand opening of the Parnall Road branch represents TRUE Community Credit Union’s dedication to meeting the evolving needs of its members. By combining cutting-edge technology with personalized service, TRUECCU continues to be a leader in the industry that focuses on people over profit, process, and product.

Visit to see more events happening at the Parnall Road branch for our grand opening celebration.

About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than $720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy-defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is  


TRUE Community Credit Union

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