TruStone Financial Federal Credit Union launches Banno Mobile
Heightened integration, fresh interface prompts members to adopt more digital features
MONETT, MO (June 20, 2017) — Jack Henry & Associates, Inc.® (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division today announced that TruStone Financial Federal Credit Union has launched the Banno Mobile™ app to deliver a sophisticated and highly integrated digital banking experience to its more than 20,000 mobile banking members.
The $1.19 billion Plymouth, Minnesota-based credit union reports strong adoption of the new app, and its customizable format has been very well received by members. Banno Mobile supports a simple view of financial portfolios where members can easily adjust their display to feature preferred accounts and tools.
Hans Iverson, COO at TruStone Financial, explained, “We meet a number of diverse financial needs for our members, and with Banno Mobile our members can create the perfect app for their personal circumstances. For instance, a member may choose to view secondary mortgages and credit cards at first glance. Banno Mobile makes this level of customization easy, and its features encourage our members to rely more on TruStone Financial as their primary financial provider.”
TruStone Financial reports that since launching Banno Mobile, members are exploring more of the digital capabilities the credit union has to offer. Due to the app’s easy interface and deep integrations, TruStone Financial has revealed an increase in both mobile deposit capture and overall app usage.
Iverson added, “Offering an app that members truly feel comfortable with can contribute to enhanced adoption and cross-sell opportunities. We are excited about our future with Banno Mobile. Jack Henry & Associates has a clearly defined, sophisticated vision for this digital platform, something that truly sets them apart.”
Banno Mobile delivers an unparalleled digital banking experience for both members and employees. Its administrative portal is just as intuitive as the front end. Both experiences are built to help the credit union movement focus more on personal relationships complemented by intelligent services.
Ted Bilke, president of Symitar, added, “TruStone Financial continues to focus on providing what members need, when and where they need it. The credit union understands the importance of a digital banking solution that is tightly incorporated across business offerings for a cohesive, seamless user experience. Banno Mobile, together with its integration to the Symitar Episys® core platform, creates a competitive advantage for the credit union and an unmatched experience for members.”
Banno Mobile is part of the Banno Platform, a fully integrated digital platform that allows any financial institution to meet consumer expectations for account access, functionality, customer service, and user experience.
About Jack Henry & Associates Inc
Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 45 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.
Symitar, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at www.symitar.com.
TruStone Financial is one of the fastest growing credit unions in the Midwest with assets of $1.19 billion and exceeding 105,000 members. There are 14 branches across Minnesota and Wisconsin. The credit union is headquartered in Plymouth, Minnesota. For more information visit TruStoneFinancial.org.