Wescom Credit Union launches credit cards for local university with Temenos
Southern California Credit Union brings sleek, fast digital banking services to the Westwood collegiate community leveraging Temenos API-first digital banking platform
GENEVA, SWITZERLAND (August 3, 2021) — Temenos (SIX: TEMN), the banking software company, today announced that Wescom Credit Union has launched two credit cards for a local university in Westwood, CA powered by Temenos Infinity, the leading digital banking platform.
Based in Pasadena, CA and managing more than $5 billion in assets, Wescom serves individuals across Southern California. As the official banking partner of a local university in Westwood, Wescom wanted to launch an all-new credit card program featuring two new cards – the Bruin Edge Visa® Credit Card and the Bruin Choice Visa Credit Card – tailored specifically to the university’s alumni, current students, and staff. The project builds on the long-time relationship between Temenos and Wescom, which began using Temenos Infinity to support collections and lending in 2012.
Wescom’s vision was to create an end-to-end digital experience from application through disbursement of funds. The team also wanted to make the application process smoother and easier, and enable customers to save and resume an application later. Wescom selected Temenos’ API-first technology for robust decisioning, and the ability to configure and streamline the member and employee digital journeys.
Wescom and Temenos developed an application journey with only seven screens, integrated ID verification, and the ability to receive an automated approval for a line of credit in just minutes. The project is part of Wescom’s broader initiative to create a consistent, fully integrated member-centric experience across all digital and physical channels. The enhanced experience also extends to employees, with streamlined processes that make processing an application faster and more intuitive. The credit cards launched with Temenos in July, soon to be followed by auto and personal loans.
Joseph Pellissery, CIO, Wescom Credit Union, commented: “Building better lives is at the core of who we are as a credit union. Our goal for this project is to help the greater university’s community lay the foundation for a long-term, positive financial future with Wescom. Temenos has enabled us to explore ‘the art of the possible’ with flexibility and openness to create a fully integrated digital ecosystem. Temenos’ commitment to API-first, agile technology, and continuous investment in R&D was a key factor in selecting Temenos Infinity for this project. We are thrilled to be able to make banking better for this local collegiate community, together with Temenos.”
Jacqueline White, President – Americas, Temenos, said: “Banking has not matched up to to the way people now live their lives. Loan or credit card applications haven’t allowed for the interruption of a phone call. Documentation has been manual instead incorporating data from government identification. And strategies have been product-centric instead of person-centric – such as helping students with no credit history access credit so they can lay the foundation they will need later in life. We’re excited that our technology has empowered Wescom to share a new way of banking with the world that is simpler, faster, and most of all: human.”
About Wescom Credit Union
Since 1934, Wescom Credit Union has been dedicated to helping people throughout California build better lives. Headquartered in Pasadena, California, Wescom has 25 branches and offers advanced digital banking tools to provide essential banking solutions to more than 200,000 members. Benefits include free checking with eStatements, lower loan rates, higher savings yields, reduced fees, and a robust network of branches and ATMs. #WescomKindness is an extension of Wescom Credit Union’s nearly 90-year tradition of serving its community through such programs as The Wescom Foundation – the Credit Union’s employee-run charitable foundation. Wescom is federally insured by NCUA and an Equal Housing Opportunity Lender. For more information, please visit wescom.org
About Temenos
Temenos AG (SIX: TEMN) is the world’s leader in banking software. Over 3,000 banks across the globe, including 41 of the top 50 banks, rely on Temenos to process both the daily transactions and client interactions of more than 1.2 billion banking customers. Temenos offers cloud-native, cloud-agnostic and AI-driven front office, core banking, payments and fund administration software enabling banks to deliver frictionless, omnichannel customer experiences and gain operational excellence.
Temenos software is proven to enable its top-performing clients to achieve cost-income ratios of 26.8% half the industry average and returns on equity of 29%, three times the industry average. These clients also invest 51% of their IT budget on growth and innovation versus maintenance, which is double the industry average, proving the banks’ IT investment is adding tangible value to their business.
For more information, please visit www.temenos.com.
