PASADENA, CA (December 17, 2015) — Wescom Resources Group (WRG), a provider of software and technology service solutions for credit unions, announced the release of MemberEdge Online Banking 3.1, its newest version in the MemberEdge eBanking family. MemberEdge 3.1 enables credit unions to enhance member engagement, expand relationships, and reduce costs through a platform that aggregates multiple data sources into a single, unified interface. MemberEdge 3.1 has been live at Wescom Credit Union, under the name “eBranch 3.0”, since summer 2015 and was fully cut over in November. Initial WRG client deployments will begin in early 2016.
MemberEdge 3.1 combines all of the most popular functionalities from prior versions of MemberEdge with additional new features, resulting in a member experience that is perfectly suited for today’s self-service user. Key features such as Member-Directed ACH, Secure Messaging, and eAlerts have been carried forward, with enhancements. In addition, MemberEdge now offers a responsive design architecture, which allows all the pages to be browsed seamlessly within smart phones and tablets.
Other aspects of MemberEdge Online Banking that are enhanced for 3.1 include WRG’s unique web services API architecture, which allows customized content to be deployed seamlessly within Online Banking, to provide a more consistent end-user experience. API custom development can be performed by WRG, its clients, or WRG’s qualified eCo-System development partner.
Eli Martinez, Product Manager at Wescom, managed the project which included design, development, and deployment at Wescom Credit Union. “The transition from MemberEdge 2.0 to 3.1 was a huge success at Wescom. The design of this new platform has been well received by our membership. It’s built with the latest technology, increasing security while greatly enhancing the member experience. Also, the strategic layout will be instrumental as we continue to develop enhancements to both MemberEdge 3.1 and Mobile 3.0.”
“We are very pleased to make this significant step forward with MemberEdge 3.1. In today’s competitive financial services market, a strong eBanking technology must permeate every facet of a credit union’s business strategy,” states Tim Dolan, President of WRG. “Whether those strategies involve closer member engagement, more financial products, or reduced costs, MemberEdge 3.1 will empower their strategy with the right mix of tools and features.”
Wescom Resources Group, home of Unitri managed services and the Tellergy branch automation platform, delivers solutions to credit unions across the country. In the ultra-competitive retail banking space, we are the processing partner credit unions need to deliver scale and process efficiency yet maintain a fanatical focus on member service. Wescom Resources Group, founded in 2002, is a wholly owned CUSO of Wescom Credit Union.
Dave Cerwinski
(888)-493-7266
dcerwinski@wescom.org
Media Contact
Sarah Snell Cooke
sarah@cookeconsultingsolutions.com
443.472.6276
