Xtend hires Danielle O’Connor to position of SRS Bookkeeping Manager

GRAND RAPIDS, MI (October 20, 2016) — West Michigan-based cooperative CUSO Xtend recently introduced Danielle O’Connor as the new leader of its SRS Bookkeeping unit. She rejoins Xtend from the CU*Answers Conversions team where she specialized in mergers & deconversions. Prior to working with CU*Answers, Danielle worked with Xtend as the SRS Bookkeeping Assistant Manager. She returns to the Xtend team with knowledge of the responsibilities and expectations of the job.

O’Connor said: “I’m very excited to be returning to Xtend with these new responsibilities, and I look forward to working with the team and continuing to grow with upcoming challenges and opportunities. My time with the SRS Bookkeeping team was key to my professional development, and I hope to inspire the same kind of passion for the job in my new team.”

Xtend’s back office team assists 100 credit unions across the nation with daily, weekly and monthly bookkeeping tasks and 5300 call reporting. Bookkeeping is one of three units at Xtend, the contact center and the sales, marketing & business development teams being the other two.

About Xtend, Inc.

Xtend, Inc. is a 100% credit union-owned CUSO formed in 2002 with headquarters in Grand Rapids, Michigan. Xtend provides a wide array of managerial, operational, marketing, technical planning and consulting services for credit unions of all sizes. In short, Xtend is an aggregation point for shared resources that allows credit unions to deliver products and services more cost-effectively. Their strategic offerings include bookkeeping services, member contact services, back-office mortgage services, partnered liquidity opportunities, shared branching, and payment processing services. Xtend provides services for over 250 credit unions representing more than 1.2 million members and $13B in assets. The CUSO is currently owned by 81 credit union industry partners. For more information, visit


Liz Winninger
800-327-3478 ext. 517 |

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