Xtend publishes 2017 business plan for owners and clients

GRAND RAPIDS, MI (November 8, 2016) — At its October 27th Board Meeting, the Board of Directors for Xtend, Inc. approved its 2017 Business Plan. The plan, titled “Embarking on a New Era – Effectively Balancing Transition with ‘Stay the Course’ to Build a Bigger, Better CUSO,” was presented by President Scott Collins as the roadmap for the 2017 fiscal year ending September 30th.

In commenting on this year’s plan, Collins said: “This is our 14th year in business, and the biggest difference in the 2017 plan is its focus on transition as much as managing by the numbers based on the ebb and flow of our shared resources business units. We made some major restructuring moves in 2016, and ended up having our best year ever from a sales standpoint. That restructuring put a stake in the ground for new leaders on our team to build from during the coming year.”

“We also have big plans this year to help drive the business plans of our partners, particularly those that are bringing new and creative solutions to our customer-owners. Along with the research projects we will queue up during the year, I believe our ongoing investments in helping mid-market credit unions drive more leads and reduce their expenses will help us have another strong year.”

About Xtend, Inc.

Xtend, Inc. is a 100% credit union-owned CUSO formed in 2002 with headquarters in Grand Rapids, Michigan. Xtend provides a wide array of managerial, operational, marketing, technical planning and consulting services for credit unions of all sizes. In short, Xtend is an aggregation point for shared resources that allows credit unions to deliver products and services more cost-effectively. Their strategic offerings include bookkeeping services, member contact services, back-office mortgage services, partnered liquidity opportunities, shared branching, and payment processing services. Xtend provides services for over 250 credit unions representing more than 1.2 million members and $13B in assets. The CUSO is currently owned by 90 credit union industry partners. For more information,  visit


Liz Winninger
800-327-3478 ext. 517 |

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