Protect your credit union’s reputation

As leaders, we need to assume an attitude of one living in a fishbowl, because someone is always watching us. Little slip-ups in conduct add up over time and can damage reputations, and for leaders, reputation is key.

To protect that reputation, we need to routinely take a look at how we conduct ourselves when interacting with others. I came across a post recently on by contributor Betty Liu that highlighted “extremely common mistakes” leaders make – mistakes that can easily damage a reputation.

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