Purposeful Talent Development: All about stay interviews

Don’t assume you know why staff keep working for your organization; use this tactic to find out.

Do you know why your employees stay in their roles? Do you know what supports their continued engagement in their work?

If you begin answering this question with the words “I think …,” you may want to read on. As leaders, we make a lot of assumptions as to why our staff stay in their roles and many times are surprised when they leave. If staff continue to do their work, we can be lulled into a false sense of security, believing they are happy and content. However, this is not the same as engaged and motivated. Therefore, we need to be more proactive about knowing what our staff enjoy doing, what keeps them wanting to come to work each day and what they need to continue to grow. We can find out all these things by conducting stay interviews.

Stay interviews are becoming more common, and many organizations have developed formal programs. However, whether your credit union has implemented a formal process or not, this is something you can do with your staff. Let’s look at stay interviews and how you can use them to be more proactive in knowing, and therefore retaining, your staff.

 

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