Yesterday, John Spence was blasting out on stereo.

He kicked off things at NAFCU’s Management and Leadership Institute in Chicago. And I was borrowing from his playbook in Chambersburg, Pa.

I had the pleasure of speaking to 160 employees of Patriot Federal Credit Union in beautiful Chambersburg, Pa.

We were talking about pushing yourself to improve.

Of course, everyone wants to improve.  But saying and doing are different things.  This post from Seth Godin, hammers away at the difficulties of improvement.

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