Remove mortgage closing stress so members can focus on the getting the keys

A preparatory review call can remove any worries about documents and details.

At the end of each mortgage transaction, we are given the opportunity to be a part of the most exciting part of buying a home—receiving the keys. The excitement can often be clouded by unnecessary anxiety and stress of signing dozens of documents, but this can easily be controlled by the loan officer’s communication.

How do you avoid a stressful closing for your members? With a pre-closing review discussion.

Consider this call as your chance to set everything right before the end of the transaction. You will spend this time walking your member through all the steps that will happen at closing and remove any anxiety related to their expectations.

Here’s a quick list to guide you through that conversation and what to make sure is on your checklist for review:

 

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