Resilience in 2020 shapes strategies for service, growth and retention in 2021

The logistical and economic challenges presented by a business landscape turned upside-down due to a national health crisis that have tested every credit union’s ability to improvise, adapt and overcome to serve members and prepare for a strategic planning cycle clouded by uncertainty.

Credit unions know now that they have survived and thrived against all the odds with sound policies and creative strategies and tactics that have enabled their business operations to mitigate many obstacles previously thought unimaginable.

This post examines how credit unions can realize growth in 2021 and the data-driven strategies they can consider to optimize growth opportunities in a post-pandemic world.

Three Data-Driven Growth Strategies for 2021…

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