Resolving conflict in the credit union workplace

Conflict exists in every organization and can be about anything – different personalities, budgeting, resource allocation or the race to meet an important deadline. Since conflict is inevitable, it is important that a leader be able to resolve it quickly and diplomatically.

Making sure those involved in the conflict are satisfied with the solution you’ve come up with is no easy task. Victor Lipman, a contributor to Forbes, explained in a recent article that “how you manage conflict can make or break your leadership career.”

Since there is no one way to resolve all conflicts, Lipman makes clear the approaches that do not work:

  1. “My way or the highway.” Lipman says when a leader pulls rank to enforce his or her will to resolve the conflict, many good employees will take the highway.
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