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Branch & ATMs

Small footprint, big impact: How smaller branches drive predictable growth

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By now, it’s clear the future of branching isn’t about how much space you can claim—it’s about how smart you can be with every square foot.

Microbranches and satellite locations are reshaping how credit unions plan for long-term growth. With footprints typically under 1,500 square feet, these compact branches are proving that bigger isn’t always better. In fact, when based on a data-driven strategy and curated with purpose, smaller can be significantly more powerful.

Let’s break it down.

A microbranch isn’t just a mini version of a traditional branch. It’s a precision-built, high-impact space that’s lean by design. Each location combines carefully selected, efficiency-enhancing technology with universal bankers trained to deliver both advisory and transactional support.

Think of it as the financial equivalent of a boutique hotel: personal, effective, and built to serve. And with flexible layouts and integrated ITMs, microbranches can deliver 80% of the functionality of a full-service branch at a fraction of the cost.

Satellite branches, on the other hand, extend your flagship’s brand into strategic submarkets. They mirror the feel of the flagship branch, with subtle shifts like streamlined services and carefully selected tech solutions that support advisory experiences. The result is a consistent member journey that expands your reach and relevance in key markets.

Here’s why this matters now more than ever:

  1. Speed to Market. Smaller branches can be deployed faster, getting you into desirable markets while your competitors are still stuck in zoning meetings.
  2. Lower Capital Investment. Less square footage translates to lower construction and operating costs, all while maintaining a high standard of service.
  3. Better Density, Better ROI. Prioritizing density over coverage allows you to place multiple micro or satellite branches in a single market, strengthening your brand presence without spreading your resources too thin.

And most importantly: Smaller branches let you calibrate your investment to the size of the opportunity. Why pour capital into a full-service location if the market doesn’t demand it?

Bottom line: This isn’t just a cost-saving play. It’s a growth accelerator. Microbranches and satellites give you the flexibility to meet members where they are, with exactly what they need.

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