Special Report: Eighth Annual Underbanked Financial Services Forum

Lenders strive to bring underbanked into financial mainstream.

“Not only is this the 8th Annual Underbanked Financial Services Forum, it’s the last,” according to Rob Levy, director of research for the Center For Financial Services Innovation (CFSI).

The forum isn’t going away, Levy says, but it is undergoing a name change. That’s because “underbanked” is an outdated term that emphasizes products and institutions instead of people.

“Our focus is on the consumer’s need to borrow, spend, save, and plan better,” Levy says.

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