Sustaining employee morale and productivity during merger
by: Glenn Christensen
Credit union mergers are tough proceedings, both for leaders guiding the process and employees who are anxious over potential outcomes. Employee anxiety can lead to loss of morale, engagement and productivity while the merger proceedings are moving forward. Take charge of the organizational change process during the merger and ensure that your employees are kept appropriately in the loop in order to enjoy sustained morale and productivity.
Communication is Key
Lack of timely communication is extraordinarily damaging to morale and productivity during a merger. While certain information cannot legally be disclosed during specific merger processes, you should plan to share as much information as is possible to share on an ongoing basis.
- Mix one-way and two-way communication. Some information is a simple recitation of facts, making the perfect inclusion for leader emails or employee newsletters. Other information, however, including future staffing plans and milestone dates, may be good to spark two-way conversation between leaders and hourly employees.
