Innovation. That elusive characteristic that requires effort, determination, inspiration, and commitment. When you have it, it shows, when you don’t, you blend into the background and resemble everyone else. Innovation doesn’t come naturally—[...]
Back in November of last year, I identified the idea behind a plan for the credit union industry to consider a “makeover” that would be dramatic and purposeful (maybe even radical). By way of quick [...]
What is a CUSO and why should I care? CUSOs (Credit Union Service Organizations) are corporate entities that are owned by either federally chartered, federally insured, or state-chartered credit unions—they are part of the [...]
In March of 2022, we finalized our findings from a nation-wide credit union executives survey on the importance of data analytics in a “post-pandemic” world. Most experts and organizations alike believe the COVID-19 pandemic has [...]
The Great Resignation is Real We have all read about or heard about it, but how many credit unions have been affected by it? And experts are now predicting there is another surge coming sometime [...]
CUInsight Publisher & CEO Lauren Culp is joined by Alan Bergstrom, VP of Marketing & Business Development at Aux for a quick interview with just 3 questions... Three questions: 1. (0:30) What prompted you [...]
First, I must confess, this idea has been on my mind for several years now. In fact, I have shared it with a couple of the credit unions I have previously worked for, but it [...]
The perennial debate rages on. For quite a while, we’ve heard that branches are dead (or dying)—”nobody needs to venture into brick and mortar when they can do all of their ‘banking’ from [...]
The subject of mergers has once again grabbed the headlines. As might be expected, during COVID-19, the pace of mergers dropped from pre-pandemic activity. But recently the number of planned or reported mergers has started [...]
The pandemic delivered a shock to normalcy. It has been a little over a year since our world was turned upside down. Nobody saw it coming so the reactions have been difficult for many credit [...]
In March of 2021, Back Office support CUSO Aux finalized its findings from a nation-wide credit union survey on the effects the Democratic-controlled administration might have on the industry. This robust, 22-question survey explored a [...]
