It should come as no surprise that the credit union industry is always looking to innovate. It makes sense; people in the industry have some stiff competition that is always looking to disrupt the market. [...]
To start, let’s keep it simple. Think of the gateway as a helpful tool that you, your customers, or your employees can use to approve or decline a transaction, which triggers your payment processor [...]
We’ve all watched as millennials took center stage as the countries dominant spenders. However, this got many credit unions thinking about what comes next. How can credit unions better serve Gen Z when it [...]
Over the past two years, credit unions have really been stepping up their game, accepting payments through a variety of channels and successfully engaging members for lending, collections/delinquencies, and marketing purposes. Credit unions have [...]
Card processing for merchant services is an integral part of a credit union's mission to serve small businesses. It's fair to say that credit card payment processing is the lifeblood of many successful entrepreneurs, and [...]
Collection agencies are constantly looking for ways to reduce their collections costs, and card processing is one of the best ways to do so. If you’re a collections agency or work in collections, then [...]
Credit unions can provide better member satisfaction with the right technology. The appeal of credit unions has always been the excellent customer service, attention to detail, and the level of services they can provide to [...]
Credit unions are not at a disadvantage when it comes to attracting new members. On the contrary, they have many advantages over their larger counterparts. But there is one area where credit unions need to [...]
The economy is finally starting to rebound a year after the recent pandemic. As detailed in the just-released Q1 2021 TransUnion Industry Insights Report, consumers are performing well one year since the pandemic began, and [...]
Collection agencies are an integral part of the economy. The ability to collect on outstanding debts is something that many people cannot do, and as a result, they often turn to third-party companies for help. [...]
When looking for an outside payment provider, it makes sense to look inside your organization…at your core system.
Without knowing what type of integration your core system has with a specific payment processor, you’[...]
With so many of us transitioning from in-person to online activities, new opportunities arose for cybercriminals to exploit the changing circumstances. The FTC received over 1.3M fraud reports in Q1-Q3 of 2020, resulting in [...]
This past week marks the third installment of stimulus check payments issued by the government. With President Joe Biden's $1.9 trillion stimulus bill, tens of millions more payments are yet to come, including EIP [...]
Credit unions are on the front lines when it comes to offering their members financial support. Not only have small businesses been relying more heavily on CUs but individuals are starting to find their way [...]
The landscape for credit unions and other financial institutions has certainly changed over the past 5 years. In fact, we took a survey back in 2016, asking credit unions their most preferred form of payment, [...]