If we’ve learned anything from the recent Facebook/Cambridge Analytica debacle that affected 87 million people, it’s this: our personal data is ripe for the picking. Mitigating cyber security risks should rank at [...]
With technology invading every aspect of daily work, from card processing to online banking to social media strategies, it has become all too easy to overlook your financial institution’s greatest asset — its people. Your [...]
I’m a firm believer in the mantra: If you take care of your employees, they will take care of your account holders, who will in turn take care of the organization. So when it [...]
Financial Institutions of all sizes and types – and really, businesses of any kind – use an array of quantifiable measures to evaluate performance. It’s typically an alphabet soup of sorts – the Key Performance Indicators like [...]
We recently provided the first two of five steps in building an all-star executive team. Those focused on 1) defining your culture, and 2) hiring complementary talent. Today we re-publish the introduction to that article, [...]
Creating and maintaining an effective management team – with the expertise and leadership skills required to successfully guide your credit union toward its performance and member service goals – can be a bit like building a championship [...]
Just as the financial services industry was recovering from the reputational damage caused during the Great Recession, reports continue to surface about the millions of phony deposit, credit and debit accounts being opened in the [...]
Just as the financial services industry was recovering from the reputational damage caused during the Great Recession, reports continue to surface about the millions of phony deposit, credit and debit accounts being opened in the [...]
It’s pretty safe to say that a successful credit union wouldn’t neglect writing a strategic plan or preparing a budget until the institution’s business model was disrupted. The resulting implications would surely [...]
Prior to the country’s economic downturn, many credit unions maintained formal staff development and leadership training programs that enabled management to recognize potential among existing staff members and develop the skills necessary to nurture [...]
Sponsored by JMFA. If you’re like many financial institutions today, maintaining quality leadership is one of the biggest challenges you’re dealing with. As more and more seasoned credit union leaders reach retirement age, [...]
Online resources continue to play a crucial role in consumer shopping preferences. As a result, more and more individuals are accessing financial services through digital channels. According to the Filene Research Institute, 50 percent of [...]
by: Michael Muckian Demographic changes are driving change in credit union leadership, the most significant of which comes in the cost of hiring a president/CEO. These days, the price of top talent often comes [...]
Identify and groom the individuals who will help your credit union thrive. by: Charles Shanley, SPHR, CFS The idea of developing a succession plan normally evokes thoughts of uncertainty that accompany the loss of a [...]
While there are many challenges ahead for credit unions to address in planning for the future, one of the biggest risks they face is the inability to maintain good leadership in the event of the [...]
