When your consulting practice is built on helping credit unions improve their technology, one of the best things you can do is to learn from your own mistakes, particularly if that makes things better in [...]
One of our senior directors got a call a few weeks ago from the CEO of a core provider. Mr. CEO complained that one of our consultants mentioned to a client that his core system [...]
Visa, Mastercard, Pulse, Star. Most people in the financial industry would recognize these routing networks. After all, debit card transactions are the primary payment method for our customers. Consequentially, the interchange fees associated with debit [...]
In a previous life working for one of the largest core vendors, I had the opportunity to evaluate the decisions of over 100 credit union clients that migrated their core software from being hosted in-house [...]
Every bank and credit union CFO I have ever met would like to pay as little as possible for the most value. Each executive would like to pay their vendors, landlord, janitorial service and even [...]
Recently, our firm assisted a client on the renewal of a core contract that could approach $130 million in total contract value if the financial institution hits its growth targets. Below are a few war [...]
Your credit union has not been pleased with its core system performance in the past year or so, and your contract renewal is approaching. The management team has decided that it is time to look [...]