Ah, the Telephone Consumer Protection Act ...that ole’ chestnut. There hasn’t been much change to this law, which went into effect back in 1991. Clarifications have been issued—as recently as 2013, however the [...]
Compliance is a major point of contention for many lenders—particularly when it comes to their collection operations. Many of the laws that were enacted decades ago to protect consumers have components that are almost [...]
Running an in-house collections operation can be taxing on an organization. However, with the burden of delinquencies, it’s an inevitable and necessary aspect of lending. Like we say around our office: if you’re [...]
