What’s up with this Apple savings account?
This started as a LinkedIn post. However, as I kept adding explanations, it became obvious…this is an article. As an industry, credit unions need to understand what is and isn’t going on with [...]
Posts Tagged ‘CU Geek’
Lessons from my favorite theme parks
Theme parks are awesome, especially Disney and Universal. Combined, I’ve been to both more times than I can count…literally. Besides making me a de facto guest services agent for other visitors, I also [...]
3 reasons why your credit union website doesn’t matter*
If members are using your credit union website, have you already missed an opportunity? Make your website great at attracting new members. Your online banking and mobile apps should serve member needs, or provide an [...]
1200% more sharing of your social media content
Your credit union is already on social media. And it rocks, right? No? So what’s missing? To clarify, social media is not an end upon itself. It’s part of a larger strategy. For [...]
Coronavirus: How your credit union can make a difference
COVID-19! Coronavirus! Pandemic! Bear market! Breathe. In a well-ventilated and cleaned area. Away from everyone else. Now wash your hands. Whew. You’re exhausted from it all. I get it. We all get it. And [...]
Blog management tools your credit union can use
You’re here to learn about the software and systems I use to keep this blog running. I’m ready to share them with you. We will discuss the platform, social media tools, and more. [...]
Want your marketing to connect? Ask the women!
For decades, the question was, “how do we market to the younger generations?” In the 90s, it was Gen X. 2000s? New Gen Ys look like they will want everything different. In fact, they’re [...]
Old-school thinking
You’re not old, just maturing like a fine wine. We all do it, no matter our age. “Because it’s always been done that way.” How much sense does that make? Say it aloud. [...]
The 3 challenges any effort must overcome
This post began as I considered technologies emerging within the financial space. From chatbots to mobile app improvements, I don’t have to explain all the emerging…stuff. We were going to have a nice [...]
Is selling in your credit union culture?
“We’re a service organization, not a sales culture.” I’ve heard those words from a number of credit unions. Too bad they’re wrong. Ahh!! Put down the pitchforks and torches! Please, at least [...]
Whew, EMV is here. And now we’re doing contactless?
This began as a comment to the article “What Will the Arrival of Contactless Payments Bring?” I aim to dive a bit deeper into my positions within the confines of a full post. Since this [...]
Your mission demands it
Why does your credit union exist? Go ahead and think about it for a moment. I’ll wait. Is it to provide safe storage and management of your members’ money? To help those in troubled [...]
The credit union that could be
Think of all the greatest parts of your credit union. You know, the things which stick out in comparison to the entire industry. If none come to mind, look to others you have recognized for [...]
Why net neutrality matters to credit unions
You may have read something online about Net Neutrality. Or, your techie friend insisted you submit a comment to the FCC about it. “The fate of the Internet rests on our speaking out!”, or something [...]
Disclosures everywhere! …except for there
You're all about openness. Your new branch design includes sweeping halls, natural lighting, and big windows to provide a welcoming atmosphere. That snazzy new website encourages whitespace with at-a-glance information on your latest promotions. Of [...]