22 thoughts for 2022
In a few short days, we'll pass into a new year. As 2022 approaches, many of us will reflect on where we are today with a thought on how we can improve. Along those lines, [...]
Posts Tagged ‘CU Suite’
Fifteen years
Roughly 15 years ago, a good friend let me know about a job opening at a place called NAFCU. Long story made short, I got the job. (And something else - my colleague, friend, and [...]
AI will help you get your … beer faster?
How many of you have ever tried to grab a drink at a crowded bar? It can be frustrating. End of the world problem? No. But still. Well, AI to the rescue. Possibly. A company [...]
Jury duty and a great reminder
I think courts like me. I've been called to jury duty five times, and next Monday, I report yet again to fulfill my civic duty. Probably six years ago, I had jury duty in Arlington, [...]
Why aren’t there fireworks tonight?
I'm currently in Tennessee on Vacation. A little Dollywood. A little Smoky Mountain National Park. And of course, fireworks. I want to see an awesome display of fireworks. July 4th marks a fantastic moment in [...]
The danger of anchoring
I'm in the middle of a great book: The Undoing Project: A Friendship That Changed Our Minds. It is a wicked good read. It discusses two Israeli psychologists who dove into how people make decisions. [...]
Crocker’s Rules
This weekend, I was listening to The Tim Ferriss Show Podcast. (I really love the podcast, but I'll save my comments about it for a future day.) This episode featured Tobi Lutke, founder, and CEO [...]
Controlling your smartphone
Like a broken record, I tend to repeat things. One such thing is this: All of us control more than we believe in our lives, but we focus on things outside of our command. That's [...]
19 thoughts for 2019
In a few short days, we'll pass into a new year. As 2019 approaches, many of us will reflect on where we are today with a thought on how we can improve. Along those lines, [...]
Three observations about FAO Schwartz
Last weekend, I took the dynamic duo to NYC. It was wonderful. The lights. The people. Ice skating. The Steelers beat the Patriots. I digress. One of the highlights from the Big Apple was a [...]
Little things matter
I'm a huge fan of auto-paying my bills. First, I want to protect my credit report. Second, I'm lazy. If I can automate a task, that's a win. Here's a great story about one of [...]
8 traits of a great leader
Hello from Annapolis, Maryland! We're at NAFCU's Management and Leadership Institute. Yesterday, more than 110 credit union leaders designed the characteristics of the leader they want to follow - and the leader they want to [...]
Is support the key to ending disengagement?
We've heard or seen the numbers. Employees are not engaged with their work. In fact, some have gone so far to say that as few as 13 percent of employees are truly engaged while at [...]
Nowhere to hide
I'm in the Outer Banks of North Carolina this week. It is a wonderful corner of our planet - Kate and Briggs are enjoying the beach. As you might expect in a beach area, there [...]
10 years ago…
10 years ago… There were about 8,080 credit unions. Today there are 5,500. Our industry held $832 billion in assets. Today? More than $1.4 trillion. 11 percent of mobile phones were “smart” [...]