Assess your culture now … before it’s too late
For many of us, there has never been a more challenging time to be in the retail industry. Staffing shortages so severe that your favorite restaurant can’t open its dining room to serve customers. [...]
Posts Tagged ‘Culture’
Does your institution work like an airplane?
People see and do things in different ways. Maybe that’s obvious, but in many workplaces, it doesn’t seem obvious. What do I mean? Well, you might have someone who loves coming up with [...]
Family-friendly policies on the rise in 2023
The past few years have shifted what employees care about. The pandemic has made people more focused on family as the modern workplace changes. Companies have seen what workers want and have added various benefits [...]
Nice going, genius
We’re talking today about the Working Genius model, but I’m curious, has anyone ever said, “Nice going, genius,” to you? Have you said it to anyone? My answer? Yes and yes. Certainly, in [...]
Building a culture of impact
Heartland Credit Union Charitable Foundation’s Executive Director, Andrea Robinson Fuentes, was frustrated. As the philanthropic arm of a multi-state league, her organization had a remit to improve the lives of millions of consumers—but [...]
A voice for underrepresented communities
Raquel Juarez brings 20 years of experience and a diverse skill set to Arbor Financial Credit Union in Kalamazoo, Mich. The new senior commercial lender, who was hired this summer at the $850 million asset [...]
Do you know what you want your employees to do?
Organizational clarity, or lack thereof, is sometimes easier to recognize in another organization than our own. Remember the dramatic television series, “The West Wing”? What a great show, though, and full of leadership and life [...]
Cruise, don’t drift, to get organizational clarity and alignment
I recently witnessed one of the best examples of organizational clarity and alignment on a week-long cruise to the Eastern Caribbean. Subsequently, it only affirmed my belief that I should change my residence to somewhere [...]
Powerfully improving cultures by rethinking and recalibrating prioritization
Credit unions and companies across the country are intently focused on creating cultures that attract and retain employees; however, many are still missing one of the biggest causes of internal politics, confusion, inefficiencies, low morale, [...]
PODCAST: Celebrating culture during AAPI Heritage Month
Kaulana Park believes Asian American and Pacific Islander (AAPI) Heritage Month is an opportunity to celebrate culture and recognize past leaders who have paved the way for the present generation. Park and Gretchen Hudacek want [...]
Digital transformation requires a culture change
Recently, we hosted with CUInsight a webinar featuring Think|Stack CEO Chris Sachse, AWS Principal Strategist George Estrada, and Chad Ritchie, Chief Information Officer for Ventura Credit Union. They explored the disruptions and member demands [...]
The benefits of building a strong sales culture at your institution
Economists are predicting loan activity to rise at a more modest pace in 2022 than we’ve seen in 2021. Blake Hastings, my colleague and former senior leader at the Federal Reserve Bank of Dallas, [...]
Retooling culture measurement amid the great resignation
High employee satisfaction is often confused with strong organizational culture. While happy and engaged team members are key, they are not enough to ensure an organization’s ultimate success. Indeed, an organization can have hundreds [...]
The CUInsight Experience podcast: Ray Crouse – Leadership possibilities (#122)
Thank you for tuning in to episode 122 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by CUES. CUES is the leading talent [...]
Leadership Matters: Employee engagement can transform credit union culture
Employee engagement and culture are important issues for any organization and are especially significant for credit unions, where ethics are already the “raison d’etre.” Giving employees the opportunity to be engaged at credit unions [...]