Once an organization has made a commitment to diversity, equity and inclusion (DEI), attention must turn to building an inclusive culture by making DEI a top priority. In doing so, it is crucial to understand [...]
Everything you need to remember about your culture’s role in protecting and sustaining your organization can be learned from how viruses spread and grow. Admittedly, there is a risk in using this analogy. It [...]
Why is it that mid-level managers from a variety of areas—sports, healthcare, sales, banking, insurance, manufacturing, churches, non-profits, academia and the military, to name a few—who appear ready, willing and able to succeed [...]
Diversity, equity and inclusion (DEI) is a complex movement that, in many ways, is bigger than us, and we are constantly acquiring new information that challenges our assumptions and helps guide us forward. To highlight [...]
Thank you for tuning in to episode 114 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is [...]
Seems like the “hot” topic these days is culture -everyone is talking about it. How critical culture is in attracting top talent, retaining team members and developing leaders. While all of that is true, there [...]
One of the most common job interview questions is, “Why do you want to work here?” When Your Marketing Co. interviews candidates, some of the people we interview make note that our website says we [...]
Thank you for tuning in to episode 110 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
Which is more important: Your credit union staff or its members? This may sound like the quintessential “chicken or egg” question, and you may be right. As astrophysicist and planetary scientist Neil deGrasse Tyson has [...]
What’s your purpose? I quickly followed up with … and if you know, is this work aligned to your purpose? A few years ago, I asked the ‘purpose’ question to group of diverse new hires [...]
There is no doubt that financial institutions are feeling the economic fallout from the COVID-19 pandemic. According to a report published by CFO in Q3 2020, “For the 5,066 commercial banks and savings institutions [...]
The pandemic has forced credit unions and other businesses across the United States to send employees home and transition into a remote-work environment. Luckily for Dallas-based Advancial Federal Credit Union ($1.8B, Dallas, TX), it’[...]
Core competencies define our business capabilities and distinguish us from competitors. They are hard to replicate, they provide member benefits and can be leveraged to expand profits. When you think about core competencies, what comes [...]
Fostering true diversity and inclusion is about finding out what people are all about and celebrating their differences. The importance of D & I really drills down to the concept that, when you look at [...]
An unexpected occurrence happened along the path of three decades serving credit unions and their business partners: the course widened to include helping many of the most recognized customer-centric companies in the country. After all, [...]
