The last several months have left many of us raw with grief. With all that has unfolded, the weight of this time is heavy. Countless coping mechanisms have been ripped from our hands in order [...]
The NCUA's new Culture, Diversity, and Inclusion Council – which was announced at the agency's first Diversity, Equity and Inclusion (DEI) Summit in November – officially launched last week. The council's first task is to conduct an [...]
In a recent episode of The CUInsight Experience Podcast (see above), CUInsight’s co-founder Randy Smith interviewed Allied Solutions’ CEO & President Pete Hilger to hear about his 30+ years working with credit unions and [...]
Hey guess what? Stuff — a very precise word, as you know — has indeed changed. This is without question breaking news, no doubt worthy of chyron placement. Leaders know this. Teams know this. No one’s [...]
Imagine a time when you felt like you didn’t belong: Maybe you were new to a group of people who had known each other for years, you were visiting a family who spoke a [...]
Thank you for tuning in to episode 64 of The CUInsight Experience podcast with your host Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CO-OP Financial Services. [...]
There are a lot of terrific sayings in Texas. One of them, with variations, goes like this: "It ain’t bragging if you can back it up." Basically, this means you can wag your tongue [...]
There is a new narrative emerging from Congress about the lack of diversity, equity and inclusion (DEI) in financial institutions. Just a few short weeks before credit union advocates made their biggest descent on Washington [...]
Remember that feeling as a kid when your parents tried to take your temperature? No, not that way. I’m talking about when you were a little bit older, and they told you they needed [...]
You’ve likely heard the newest workplace buzz around strengths-based cultures. But what exactly is a strengths-based culture? It’s an atmosphere that relies less on the hierarchy of function and more on teams that [...]
Welcome to episode 58 of The CUInsight Experience podcast with your host Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CO-OP Financial Services. CO-OP is your trusted [...]
Just like that, another decade has slipped us by. It went like a blur, didn’t it? So here we are, once again, contemplating what the future will bring. In a commoditized industry like financial [...]
“We need to establish a sales culture…We don’t sell, we educate…Our outstanding service will lead to sales.” All are common phrases expressed through credit unions describing the retail delivery of products and [...]
As the holiday season approaches, leaders are starting to look for ways to show their teams they care. Yes, that’s what bonuses are for. But cash gifts aside, there are plenty of other ways [...]
As 2019 winds down, it might not be a bad idea to review whether your credit union promotes what the Financial Crimes Enforcement Network (FinCEN) refers to as a “culture of compliance.” Although it is [...]
