“The service we deliver to our members is really important. Having a streamlined and automated commercial lending system helps ensure that they keep coming back to us when they need assistance with future investments – and [...]
Competing for members in the largest city in the country is not easy. With 400,000-plus members, $2.5 billion in assets, and 21 branches, the 100-year-old Municipal Credit Union, New York, is doing just [...]
Online and always connected, today’s consumers expect an "anytime, anywhere" experience when doing their banking, and a seamless, intuitive interface is key to keeping them on your website and on board with your financial [...]
Planning an IT strategy for any organization is challenging, but credit unions face additional complexities from regulatory and security requirements. And because CUs typically have limited IT staff to address desktop support, server hardware, applications, [...]
Northwest Federal Credit Union’s management team was in need of a compliant and efficient mortgage lending solution due to its growing portfolio. CUES member Joe Talmadge, the credit union’s VP/mortgage lending, led [...]
Financial institutions are “feeling the need, the need for speed.” With this month’s 30th anniversary of the movie “Top Gun,” this well-known quote also applies to the current global race for constant availability of [...]
As of October 1, 2015, merchants who do not use a chip card reader to process transactions when a chip card is presented, can be held liable for any fraud that occurs as a result. [...]
Remembering (and embracing) the Past Many credit unions today began 50, 60 or even 70 plus years ago. They all started with ONE single sponsor, or select employee group (SEG), that shared a common bond [...]
Automation has been used across banking systems to streamline data input, reduce duplication and make calculations more reliable. However, the Allowance for Loan and Lease Loss (ALLL) calculation has traditionally been a cumbersome process, combining [...]
Mobile devices are introducing unprecedented improvements in convenience. However, mobile devices also present a unique set of security requirements and challenges. Mobile devices are the 21st century wallet – the ultimate in convenience for banking, shopping [...]
In light of technological disruptors coming from every angle, you may be feeling overwhelmed, confused and intimidated. After all, you’re simply trying to provide the best financial service possible, whenever/wherever it’s needed – [...]
For $860 million/74,000-member Seven Seventeen Credit Union, Warren, Ohio, offering superior service and products to its members is the top priority. When it comes to serving small business owners, superior service means speed. [...]
Credit unions are perpetually faced with balancing regulatory requirements, remaining efficient to protect revenue, and satisfying growing consumer demands safely. Working every day with financial institution decision makers, I’ve seen this challenge force credit [...]
4 Reasons at a Glance Physical security Information security Business Continuity Regulatory Compliance Finding a solution you can trust The pressure to cut costs and grow a loyal member base is a significant factor when [...]
You rely on the ability to quickly return decisions to your members as a competitive advantage, but do you have the right early warning system to monitor the portfolio and reduce risk after the loan [...]
