The youngest generation (Generation Alpha) to the oldest living (Silent Generation), and every generation between, have vastly different financial needs and expectations. To reach and connect with your current and future members, and offer the [...]
What is it about generational banking that creates such a buzz? Some may weigh in on the challenges presented by the polarization of respective expectations. While others see clear and present opportunity for diversification. Each [...]
Particularly in the consumer finance market—personal loan, insurance, and credit products have a staying power, but there is a need to remind consumers how these products can benefit them. In order to reach and [...]
When credit unions began, we were the original financial disruptors. Members would come to us to borrow money to finance cars and homes when traditional financial institution would not lend to them. Today, we often [...]
Millennials get a bad rep just about everywhere. If you’re a Millennial on your credit union or bank’s leadership team, then you’re well aware of the uphill battle you fought to get [...]
For the first time in modern history, there are four generations of consumers, and soon there will be five. Each generation has its own unique attitudes and emotions, especially towards financial topics—which means credit [...]
You’re probably wondering, what is a xennial? Xennials are the new kids on the block. They are the microgeneration born during the years of millennials and Gen X from 1977 to 1983. Or when [...]
By now, people around the world have either seen or heard about the recent viral video of authorities dragging a passenger off a United Airlines flight. The passenger wasn’t being unruly (until authorities began [...]
It’s early spring, which means trees are leafing-out, birds are singing and baseball has returned to the land. Regardless of your favorite team, there are plenty of lessons that the great game of baseball [...]
Every day, a new type of financial technology seems to shake up the world of banking. And with the release of enhanced services like peer-to-peer (P2P) platforms, mobile payment apps or digital wallets, banking takes [...]
A few months ago I bumped into my mom at the grocery store. Since we don’t live in the same neighborhood anymore and don’t see each other as often as we used to, [...]
Credit unions are in an enviable position to be of service to the largest generation in U.S. history. This group of 80 million strong is estimated to have an annual $200 billion spending habit [...]
"A title doesn't make you a leader any more than a bedazzled jumpsuit makes you Elvis." You know how some people talk about going to a mall or airport to “people watch” or whatever they [...]
It’s quite the conundrum: credit union leaders know they can’t afford to skip over lending to Millennials, but many haven’t yet figured out how to successfully attract enough borrowers under age 35 [...]
I had a very interesting (and in some ways disturbing) conversation last week about the work ethic of millennials – people born in the 80s and 90s. A friend of mine mentioned how his company was [...]
