These members ain’t loyal: 3 profiles of a member
Membership is supposed to have it’s privileges. Yet, when it comes to financial services, that isn’t always the case. Lately I’ve seen a number of credit union advertisements about low auto and [...]
Posts Tagged ‘George Pasley’
Your members aren’t leaving…yet
Mobile payments have been in the news a lot lately. If you’re a paranoid sort of person, credit unions need to add mobile payments to their mobile banking application in a hurry or risk [...]
The most awesome-est mobile banking app
Years ago I headed up the mobile banking project at my former employer. Mobile banking was new on the scene and there weren’t many providers to choose from. So what I focused on was [...]
Old dog, new tricks
A few months ago, it hit me that compared to my co-workers, I was now one of the “old dogs” in the office. That was quite a sobering moment. It seems that just a couple [...]
Is member services truly important?
If you ask a credit unioner what sets their credit union apart from all the other credit unions and banks out there, most likely they will mention something about service. That response seems to be [...]
When Was Your Last Financial Check-up?
Recently I’ve had a number of annual visits with my health care providers. Being the typical male, I usually went to the doctor and dentist only when there was a problem. Meeting my wife [...]
Getting Serious About Security
by George Pasley, iMazuma Over the last couple of years we've seen two high profile data breaches. In September of 2011, a hacker was able to gain access to Experian credit report users by infiltrating [...]
Penny Wise and Pound Foolish
by George Pasley, iMazuma Let me tell you, getting mobile alerts that inform you that $800 was withdrawn from your account when you haven't spent anything is unnerving. A few weeks ago I awoke to [...]