Turn up the volume
Stephen Dedene, VP/compliance and risk at $1.1 billion CUES Executive Group and Board member Credit Union ONE, Ferndale, Mich., says visiting legislators in person is almost always the most effective way to bring [...]
Posts Tagged ‘Jamie Swedberg’
Be the gatekeeper at your credit union
This is bonus coverage from “The Mobile Banking Prize” in the upcoming May 2016 issue ofCredit Union Management magazine. What makes a credit union a member’s primary financial institution? Is it whether the member [...]
Universal staffing
Employees who can do it all make staffing and scheduling easier. by: Jamie Swedberg There’s one piece of technology that is a huge game-changer when it comes to staffing and scheduling: the teller cash [...]
Facility Solutions: 5 branch security lessons
by. Jamie Swedberg Key things credit unions can learn from retailers CUs can learn a lot about keeping their branches safe by looking at what big box retailers do. Try these five on for size. [...]
Do you Disagree?
Credit Unions must communicate well with regulators to manage the exam process—and the results. by Jamie Swedberg It happens most often when conditions change in the market or when new regulations go into effect: [...]
The Bubble Shield
A visualization for calmer meetings with regulators by Jamie Swedberg Credit union executives, consultants, compliance experts, and examiners agree that the best way to keep a regulatory exam from getting contentious is to be professional [...]
Extending Your Reach: Remote Tellers and Kiosks
Remote tellers and kiosks help credit unions expand into less populated areas by Jamie Swedberg High-tech kiosks can play a significant role in attracting new members to a credit union, because they can be placed [...]
Back to the Branch: Cross-selling in a Remote Teller World
Cross-selling in a remote teller or kiosk branch is possible, says Paul Seibert, CMC, VP/financial services at CUES Supplier member EHS Design Inc., Seattle. But there are still areas for improvement. by Jamie Swedberg “[...]
Financial Education Policies
by Jamie Swedberg NCUA regulation 701.4 drives CUs to formalize director training practices NCUA regulation 701.4, which went into effect Jan. 27, 2011, triggered a slew of policy changes among credit union boards. [...]